Not providing correct destination/ pick-up address
Transfer from the airport to the city:
The waiting time and/or the transfer time will probably increase as your transfer will have to be organised on the spot.
Although we strive to organise your transfer, it might happen that – due to the fact that the address was not provided in time – we cannot manage to fulfill your booking according to our service standards. If this is the case, we cannot accept any complaints or claims for the given transfer. In such cases, the transfer fare is not refundable.
Transfer from the city to the airport:
If we do not receive the pickup address from you in time, the transfer booking cannot be fulfilled! Please note that in this case, we cannot accept any complaints or claims for the given transfer. In such cases, the transfer fare is not refundable.
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