Frequently asked questions
Booking a shared door-to-door instead of a low cost bus service
Please choose the desired city, date and number of passengers in the transfer booking field.
If you can see the ’low cost bus - door to door price difference’ among the available transfers, you can book the difference and the booking will be processed automatically. When you book a price difference, please include the original booking code in the ’Passenger name’ field. Without the booking code the payment is unidentifiable!
Your booking will be processed and you will be able to download the e-ticket for door to door by logging in to your booking, minimum 3 workdays before travel. You will be notified in e-mail when the e-ticket is ready.
In case you cannot find ’low cost bus - door to door price difference’ available in the transfer list with the given settings, please contact our customer service at firstname.lastname@example.org or 0036 30 622 89 19. Please note, we can only process our e-mails in office hours (workdays, Monday-Friday, 09:00-17:00 CET.) Out of office hours please contact our call centre at 0036 30 622 89 19.